Holiday Information

Shipping Method Order By
Standard Shipping Order by 12/13 to get it by 12/25*
2-Day Express Shipping Order by 12/19 to get it by 12/24*

Shipping & Returns

* Due to the rapidly evolving COVID-19 pandemic and our inability to monitor products that have left our stores (been shipped), we are declining all returns (including refunds, store credits and product exchanges) for the safety of our customers and associates.

Holiday Information

Shipping Method To Receive By 12/24, Order By
Standard Shipping December 14th, 12pm PST*
2-Day Express Shipping December 19th, 12pm PST*

*We are currently experiencing record-breaking shipment volumes. You may experience delays due to continued global supply chain constraints. We cannot guarantee all packages will arrive in time for holiday celebrations.

Costs & Delivery Schedule

We offer free standard shipping† on orders. To get your package earlier, you can elect to upgrade to Express, 2-Day or Next Day at an additional cost. Our packages will be shipped via Fedex or USPS.

Shipping Option Domestic Shipping Cost Order Delivered
Standard $6.95 (Free with $50+ orders) 6-10 Days*
Express $14.95 3-5 Days*
2-Day* $24.95 2 Days*
Next Day $54.95 1 Day*

Orders outside the Continental US such as Hawaii, Alaska, Territories, APO/FPO will take longer based on address. Same charges apply.

†Free shipping valid on purchases made at only. Free Standard shipping valid on all purchases above $50. Offer cannot be applied to previous purchases and cannot be redeemed for cash. See above for shipping details. Free shipping will be automatically applied to qualifying orders at checkout. Valid on shipments to the U.S. Territories, P.O. Boxes and APO/FPO only. Terms of offer are subject to change.

*Business Days; Order must be placed by 11am EST, Mon-Thurs to be processed day of purchase.

Free Shipping

We offer Free Shipping on all U.S. merchandise orders over $50. The free shipping discount is applied automatically in cart when the $50 threshold is reached. The free shipping discount applies to Standard shipping.

Shipping within the United States

We ship to all 50 states, Washington DC, U.S. P.O. Boxes, U.S. territories and APO/FPO addresses. The below shipping methods are estimated delivery times in business days and will differ based on your shipping address as well as during peak holiday times.


We value you as a customer and your satisfaction is very important to us, please note that we will gladly replace any item that may have been damaged during shipping. We apologize, we are unable to offer any returns (except as noted below) or exchanges.

Although we’ve have tried to accurately display the colors of our foundations and concealers on, we understand that it may be difficult to color match these products online. If you’ve purchased our Bio Correct Concealer, Bio Tint Moisturizer SPF 30, Bio Powder Foundation or Bio Stick Foundation online at and you’re not happy with the color, you may request a refund within 30 days of the date of purchase.

To start a refund process for the products listed above, please contact our customer service team by email here. We’ll refund, to the original form of payment, the price of the applicable product plus any applicable taxes. Please allow up to 10 business days for your refund to be issued.